Terms & Conditions

We thank you for joining BabyJoy Box. This agreement will govern not only your use of the website but also your subscription as well as your registration of BabyJoy Box services (the “Service(s)”). We ask that you please read and review these terms of use (the “Terms”) and the disclaimer(s) very carefully before you begin using this website (this “Site”). You agree and understand that by using this Site you are agreeing to the following Terms of Use. BabyJoy Box reserves the right to modify, update, or alter these Terms of Use at any time and without further notice. We encourage you to periodically visit this page and review the current Terms, so that you may be aware of any alterations, modifications, updates, and revisions. You acknowledge that by accepting our Terms of Use you accept and agree to be bound to such alterations, modifications, updates, and revisions. Please be aware that if you do not agree to abide by these and any and all future Terms, you may not use this site. (For any information pertaining to our security & privacy please refer to our Privacy Policy)

Use of the Service 

The Terms of this Agreement between you and BabyJoy Box grants you a limited, non-exclusive, non-transferable, and revocable license to both use and access the Site for only your own personal and for non-commercial use. Unless BabyJoy Box has explicitly permitted you in advance and in writing – other than what is permitted in the paragraph above – you may not disassemble, reproduce, reverse-engineer, distribute, modify, display, translate, sell, create derivative works from, lease, transmit, decompile or otherwise exploit this Site or any portion of it. You agree and understand that that none of the information provided on the Site can be used for either commercial use or any other business unless permitted by BabyJoy Box in advance and in writing. You agree and understand that BabyJoy Box reserves the right to terminate accounts, refuse service, and/or cancel any orders at its discretion, including and without any limitations, if BabyJoy Box believes that any of the client conduct can be or is in violation to any applicable law, or may be harmful to the interests of BabyJoy Box. Additionally, you acknowledge and agree that any and all discount code usage for any of our products and/or subscription is for new customers only – meaning, one code per customer/client and/or household – unless otherwise noted by BabyJoy Box. You understand and acknowledge that BabyJoy Box has the right to either permanently or temporarily discontinue and/or modify the Service (or any part of it) with or without any prior notice. You further acknowledge and agree that BabyJoy Box will not be held liable to either you or any other third party for any discontinuation and/or any modification of the Service.  

Service Description and Box Content 

The Service will allow our users to send boxes in the form of a gift or receive boxes (“the Boxes”) with full-sized products, offers, sample products, coupons, articles and other information. User can elect to participate in the BabyJoy Box community by receiving newsletters that contain either information or offers, or by reviewing products and Boxes. However, you understand and acknowledge that we make no guarantees that you will either receive a particular product in a Box and/or that certain products with be made available in your Box. Moreover, given that sample products come in limited quantities they may not be available in the future. Please note that it is your responsibility to review all of the ingredients of each product in order to avoid potential allergic reaction or any other side effect. It is important to note that none of the products within the Boxes are manufactured by BabyJoy Box, but are rather by BabyJoy Box suppliers. For any additional information on either returns or refunds of any full-size products that you may have bought through BabyJoy Box’s website, please see our Frequently Asked Questions. If you have any further questions, concerns or complaints about a product, please do not hesitate to contact us at info@babayjoybox.com

Registration and Membership

In order to enjoy all of the benefits of BabyJoy Box, you have to make sure to register and become a member. It is very easy to register, and you are not required to make a purchase in order to register. However, if you are 13 years of age, you are not authorized to use the Service, with or without registration. However, if you are under 18 years old, you may use the Service, both with or without registering, but only with the approval of your parent or legal guardian. Please note that we reserve the right to revoke or suspend your membership for any reason at any time which may include as a result of a violation of these Terms or our Privacy Policy, without any notice. Additionally, membership is void where prohibited by law. You understand and acknowledge that you are responsible to maintaining the confidentiality of your own account which includes your password. Furthermore, you agree to accept responsibility for any and all activities that occur under your account and password. Lastly, you agree to notify us immediately in the event of any unauthorized use of your account and password, or any other breach of security under your account and password. 

Product Information

You understand and acknowledge that the receipt of an email order confirmation or order number does not constitute a confirmation of an order to sell or the acceptance of an order. BabyJoy Box reserves the right to refuse service to any customer and/or to limit the order quantity on any item – with or without prior notification. Additionally, prior to the acceptance of any order it may be required to verify information. You acknowledge and understand that both the availability and the price of products onthe Site are subject to change without notice. Additionally, it may be possible that certain information may contain, as it pertains to pricing – typographical – or other inaccuracies or errors. You acknowledge and understand that when discovered errors will be corrected without any liability to BabyJoy Box, and that BabyJoy Box reserves the right to revoke any stated offer and to correct any inaccuracies, errors, or omissions – which can include any time after an order has been submitted. 


If you make a purchase using the Service – which can include purchasing a full-size product or a Box subscription, you will be required to provide BabyJoy Box information as it pertains to your credit card or other payment instructions – such as PayPal. You warrant and acknowledge to BabyJoy Box that you are authorized to use the payment instruction and that the information is true. Additionally, you agree to pay BabyJoy Box the amount that is indicated and specified in the Service in accordance with these Terms of Service. By subscribing to the Service, you have hereby authorized BabyJoy Box to bill your payment instrument or credit card on a periodic basis in advance, and in accordance with the terms of the applicable subscription plan, until such time that you terminate your account; and you further acknowledge and agree that you will pay any charges so incurred. You understand and acknowledge that BabyJoy Box will not be held liable or responsible to any fees or charges that may incur by either your bank or credit card issuer. Additionally, if your credit card issuer or bank reverse a charge, we reserve the right to bill your account directly and seek payment by another method, which may include a mailed statement. Please note that all payments made to BabyJoy Box are non-refundable. Moreover, if you are disputing any charges you must let BabyJoy Box know within thirty (30) days after the date that BabyJoy Box charges you. If you did not receive the full-size product or subscription Box but were charged for it, please contact us at info@BabyJoyBox.com. You acknowledge and understand that the responsibility to keep your subscription information up to date with us – which includes but is not limited to – your credit card number and expiration date, or other payment information, name, and address. Additionally, you understand and acknowledge that we may update your information with information your bank or credit card issuer may supply to us, and/or other information that may be available to us. Please note that any and all such information will be subjected to BabyJoy Box Privacy Policy, which is incorporated in the Agreement. BabyJoy Box reserves the right to change its subscription plan price at any time. However, BabyJoy Box will provide notice of this change either in an email to you or on the Site, at least 30 days prior to the effective date of the change. You agree that your continued use of the Service after any such price change effectively constitutes your agreement to pay the new price and amount 

User Conduct 

You understand and acknowledge that you bear sole responsibility for all information, reviews, data, blog comments or posts, sound, text, music, software, graphics, photographs, video messages or other materials (“content”) that you upload, email, post, publish or display (hereinafter, “post”) or otherwise transmit or use via the Service. BabyJoy Box reserves the right to take any appropriate legal action against anyone individual(s) – who according to BabyJoy Box’s discretion – violates this provision, which may include without any limitation, the removal of the content that is offensive from the Service, terminating or suspending the account of such violators and also reporting you to the appropriate law enforcement authorities. You shall not distribute, upload, or otherwise publish through this Site any information, Content, or other material that; (a) is pornographic, libelous, indecent, threatening, obscene, defamatory, or could give rise to any criminal or civil liability under the U.S. or international law; or (b) includes any Trojan horses, bugs, trap doors, viruses, worms or other harmful code or properties; or (c) infringes or violates copyrights, trade secrets, patents, service marks, trademarks, or the proprietary rights of any person(s). Please note that the content provided on this site is solely for informational purposes. As such, any and all submissions or opinions that may be expressed on the Site are only that of the individual(s) expressing such opinions or submissions and may not reflect the opinions of BabyJoy Box. Additionally, any and all product representations expressed on this Site are not made by BabyJoy Box.

Copyright Infringement

BabyJoy Box respects the trademark and intellectual property of others, and we also ask that our users do the same. If at any time you believe that any content or material on this Site is infringing your copyright or any other intellectual property rights, please notify us of your copyright infringement claim with the below listed procedure. 

Email us at info@babyjoybox.com To be effective, please make sure to include in your email the following information (DMCA, 17 U.S.C. §512(c)(3)): (a) The electronic or physical signature of the authorized party able to act on behalf of the owner claiming the alleged infringement; (b) a clear description of the copyright work or any other intellectual property that you claim has been infringed; (c) a clear description of where on the Site or Service, the material that you claim is being infringed; (d) your contact information, which includes your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use of the material under copyright protection or intellectual property is unauthorized by the owner, its agent, or the law; (f) a statement by you, with the understanding under that it is made under the penalty of perjury, confirming that the information you have submitted in your notice is factual and accurate and it is done with the consent an authority to act on behalf of the copyright or intellectual property owner. 

User Content

You acknowledge that BabyJoy Boxy does not claim any ownership of any materials you decide to make available through the Site. You further acknowledge that you are the sole responsible party for the content and any other materials you post on the Site or transmit to or share with any other user(s) or recipient(s). You agree and acknowledge that you will not post any content that you do not own all the rights to, title and interest in, or that you did not create. In regards to any materials you submit or make available for inclusion on the Site, you grant BabyJoy Box a perpetual, non-terminable, irrevocable, worldwide, royalty-free and non-exclusive license, to use, sublicense, copy, create derivative works, store, modify, distribute, and publicly display such materials or any part of such materials. You further agree and acknowledge that any materials you provide are non-confidential and BabyJoy Box will be allowed and entitled to use any of the content you may have submitted without having to incur any obligations related to compensation, attribution, or confidentiality. You further agree and acknowledge that BabyJoy Box has the right to preserve content and may also disclose any content if so required by law, or in good faith belief that such disclosure or preservation is reasonably necessary to: (a) protect the property, rights, or personal safety of BabyJoy Boxy, its users and the public; (b) comply with applicable laws or government requests; (c) respond to claims that any content violates the rights of third parties; (d) enforce these Terms of Service. 

Links to Other Websites

BabyJoy Boxy makes no claim or representation, and accepts no responsibility, regarding the nature, reliability, and/or quality of the sites that may be accessible by hyperlinks from this Site, or websites linking to this Site. 

Warranties and Disclaimers 

BabyJoy Box does intend for the information and/or any data that is contained within the Site or is provided via any other channels, which does include but is not limited to email and phone, to be both reliable and accurate, however, since the data and information have been compiled from a variety of sources, it is provided “AS IS.” You expressly agree and understand that your use of the site is solely at your own risk. BabyJoy Box disclaims expressly all warranties and/or conditions, expressed or implied, as to any and all matter(s) that may be relating to or referenced by this Site, with is including, but limited to, stated or implied warranties and/or conditions of merchantability or satisfactory quality and fitness for a particular purpose and non-infringement. You further acknowledge and understand that BabyJoy Box is not the manufacturer of the product that is purchased by you, and as result, any and all warranties offered are done so by the manufacturer and not BabyJoy Box or any of its Affiliates. You understand and acknowledge that by using the Product, you are solely relying on the manufacturer’s specifications and as a result you are not relying on any specifications, statements, photographs or any other illustrations representing the Products that may be provided by either BabyJoy Box or its Affiliates. You both willingly and expressly waive any and all claim that you may have against BabyJoy Box or its Affiliates that may be based on product liability or infringement or alleged infringement of copyright, trade secret, patent or other intellectual property rights (each a “Claim”) with respect to any Product and also waive any right to indemnification from BabyJoy Box or its Affiliates against any such Claim made against you by a third party. You also agree and acknowledge that no employee of BabyJoy Box or its Affiliates is authorized to make any representation or warranty on behalf of BabyJoy Box or its Affiliates that is not in this Agreement. 

Limitation of Liability 

In no event shall BabyJoy Box or its third parties, officers, affiliates, directors, distributors, employees, subsidiaries, agents, or successor provide information on this site or via other channels, which includes but is not limited to email and phone, be liable to any user of the site or any other person or entity for any punitive, direct, incidental, indirect, special, consequential or exemplary damages (which includes, but is not limited to, damages for loss of data, loss of use, or loss of profits) arise out of he use or inability to use the site or any information that may be contained thereon, whether based upon warranty, tort, contract, or otherwise, even if BabyJoy Box has been advised of or should have known of the possibility of such damages or losses. You understand that in no event shall the total liability of BabyJoy Box or its third parties, officers, affiliates, directors, distributors, employees, subsidiaries, agents, successors or employees providing information on the site to you for all losses, damages, and cause of action resulting from your use of this site, whether in tort (which includes, but is not limited to, negligence) contract or otherwise, exceed the amount you paid to BabyJoy Box in connection with the event giving rise to such liability. You further acknowledge that the preceding paragraph shall apply to all merchandise, content and services available through the Site or other channels. Given that some states do not allow for the exclusion or limitation or liability for incidental or consequential damages, in such states will be limited to the fullest extent that is permitted by law. This website is operated by BabyJoy Box from its offices in Los Angeles. BabyJoy Box makes no claim or representation that the information that is on its Site is available or appropriate for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. For any individual or group that choses to access the Site from a location that is prohibited does so with their own initiative and as such are responsible for compliance with any and all applicable local laws. The use of this Site constitutes acceptance of our Terms of Use.Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 

Risk of loss

Any risk of loss and/or title for merchandise that is purchased by you is passed to you upon BabyJoy Box’s delivery of the items to the carrier. 

Cancellation Policy 

We value your business and if you every chose to pause your subscription rather than canceling please inform us at info@babyjoybox.com. However, should you chose to cancel your subscription entirely please note that it must be done before the 1st of the month to avoid getting billed and getting shipped the next box. Please note that any subscription on a longer billing cycle than the monthly, such as 3, 6, or 12 month plans, can only be cancelled after the initial prepaid term has been completed. In other words, we cannot cancel multi-month subscriptions mid-term. 

Return Policy 

You acknowledge and understand that BabyJoy Box does not accept any returns of the monthly boxes. 

Additional Terms 

You agree and acknowledge that additional terms and conditions may apply to sweepstakes, contests, specific products, orders, or the use of certain portions of the site, which may include shipping, ordering, and the return policies and membership reward programs (“Additional Terms”), in which the Additional Terms are made part of these Terms by reference. If there were to ever arise any conflict between these Terms and the Additional Terms, then the Additional Terms shall control.

Governing Law

These Terms and Conditions, any sale of products, any statements of work, and the services hereunder shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflict of law. Any litigation or enforcement of litigation or arbitration will be held exclusively in Los Angeles, California and Member consents to the jurisdiction of the State and Federal courts located herein, submits to the jurisdiction thereof and as a result also waives the right to change the venue. Moreover, Customer does further consent to the exercise of personal jurisdiction by any such court and with respect to any such proceeding. With the exception of non-payment, both parties agree that neither party may institute any action that may arise in any form out of these Terms more than one (1) year after the cause of action has arisen. 

Contact Us

We value your feedback and input. Please feel free to contact us with any inquires, suggestions, comments, or feedback at info@babyjoybox.com